Careers

American Eagle Outfitters-Tenant
Manager In Training
Full-Time
Location: Zone C
Date Posted: 6/4/2015

POSITION SUMMARY:
Manager in Training is an entry level position into the store management career path. The Manager in Training must successfully complete the MDP program to be eligible for promotion to an Assistant Manager position. The Manager in Training supports the Store Manager in the daily operations of the store. The Manager in Training is responsible for supporting the Store Manager in achieving sales goals, meeting merchandising brand standards and delivering operational excellence through effectively leading a high performing team. The Manager in Training is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.

RESPONSIBILITIES:

Leadership
• Motivate and inspire the team by communicating a compelling vision and purpose which encompasses American Eagle Outfitter’s Core values.
• Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors.
• Communicate clear expectations and hold the store team and self accountable for achieving all brand, performance and behavior standards.
• Build effective relationships with associates, peers and supervisor to develop a high performing team and customer-centric culture.
• Participate in productive weekly leadership meetings.
• Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance.

Drive for Results
• Support the Store Manager in the execution of the short and long term store business plans to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology.
• Manage payroll and schedule adjustments effectively to maximize productivity and achieve daily/hourly targets.
• Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
• Effective use of technology to enhance customer engagement and drive KPI results (BOSS, Store to Door, Social Media)
• Contribute to the achievement of all store financial, revenue and expense targets.
• Builds customer loyalty through in-store experience, utilization of social media and email capture.

Talent Management
• Recruit, hire, develop and retain sales associates to ensure the store is sufficiently staffed to meet the needs of the business.
• Train, develop and coach the associate team; provide appropriate level of performance feedback to increase confidence and capability.
• Support the annual review process for sales associates.
• Drive employee engagement by recognizing and rewarding employees for outstanding performance.
• Executes all Division of Responsibility as assigned by the Store Manager.
• Ensure that the associate team adheres to all employment practices and policies.
• Proactively identifies customer and performance issues and communicates them to store management in a timely manner; collaborates to develop and implement a plan for resolution.

Visual & Operational Execution
• Maintain company brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers.
• Ensures all visual directives, ensuring mapping and floorset are properly planned, scheduled and executed seamlessly within allotted timeframe.
• Generate and analyze merchandise reports and make necessary brand appropriate merchandising moves to maximize presentation and drive sales.
• Manage the efficient and productive handling of all merchandise from shipment receipt and processing, floor-sets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
• Executes all daily operational procedures and supports the management team to ensure the store audit compliance and shrink results meet company loss prevention standards.

QUALIFICATIONS:

• Minimum high school education or equivalent.
• 1 – 2 years of team leader experience or equivalent education preferred.
• Ability to lead a team; delegate and follow up.
• Ability to develop and train others.
• Demonstrated time management, prioritizing, organizing and problem solving skills.
• Demonstrated ability to communicate effectively with customers and store team.
• Demonstrated ability to handle multiple tasks and work in a fast-paced and deadline-oriented environment.
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends.
• Ability to perform all Essential Job Functions.
• Computer and technology proficient.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (“EEO”) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

Buckle-Tenant
Management/ Visual/ Freight Coordinator
Part-Time/Full-Time
Location: Zone B
Date Posted: 5/18/2015

See store to apply.

Express-Tenant
Stock Associate
Part-Time
Location: Zone D
Date Posted: 6/11/2015

Ensuring the merchandise gets to the sales floor quickly and efficiently by upholding Express standards, making daily goals, taking out the trash, and back-stocking extra merchandise. Days are Monday, Thursday, and Friday afternoons.

Sales & Keyholder Positions
Part-Time
Date Posted: 6/3/2015

Now hiring for sales positions and keyholder positions. If interested, please email alisha@jmcremps.com

Maternity Store Representative
Part-Time
Date Posted: 5/22/2015

We are looking for a hard-working and independent individual to work in our Motherhood Maternity department in Macy's and our Two Hearts Maternity department within Sears. The position would be 12 hours a week with flexible shifts and great discounts.
This position's main responsibilities are processing shipments and floorsets, as well as maintaining operational and visual standards.

rue21-Tenant
Store Manager and Assistant
Part-Time
Location: Zone C
Date Posted: 6/3/2015

Customer service and retail background. Selling new trends, nights and weekends, managing larger staff, multi-tasking, selling items, markdowns, sign change, and promo changes.

Part-Time/Full-Time
Location: Zone B
Date Posted: 12/30/2014

We invite you to join our Mall Security Team at Crossroads Center.

Quality starts and ends with our Security Officers. It's their professionalism, competence, and commitment that make the difference. Our Security Officers serve and secure the people and businesses of our facility.

Security Officer Quality Standards:
•Comes to work; is on time and completes shift assignments (including overtime, if assigned).
•Has a neat, professional appearance and comes to work in complete and clean assigned uniform.
•Has a friendly and professional demeanor and provides quality customer service.
•Is a good communicator (both verbal and written) and is capable of handling typical and crisis situations both efficiently and effectively.
•Understands and successfully executes his/her post orders including enforcement of client and company policies, rules and regulations.

Security Officer Basic Job Responsibilities
Patrol facility or man post as instructed and serve as a general security presence and visible deterrent to crime and client rule infractions; detect suspicious activities and watch for criminal acts or client rule infractions at or near assigned post which may be a threat to the property, client, or employees at the site. Report all incidents, accidents or medical emergencies. Respond to emergencies and alarms by following emergency response proceedings.

To apply, please pick up an application at the Mall Management Office Monday- Friday from 8am- 5pm or stop by the Security Office during mall hours.

For mall management jobs, please visit ggpjobs.com

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